Terms of sale

COMPLAINTS AND INFORMATION

If you wish to contact us with any complaints regarding our products, please send an email to contact@maisonmatine.com or write to us at the following address:

Maison Matine, Customer Service, 17-21 rue Saint Fiacre, 75002 Paris.

Feel free to send us your requests and feedback about the products you have used or those you wish to purchase. However, we systematically decline any unsolicited suggestions or ideas. Requests, comments, suggestions, ideas, and any other information you provide to us (collectively referred to as "information") will be treated as non-confidential and non-exclusive. According to our privacy policy, by providing us with such unsolicited information, you grant Maison Matine a non-exclusive, royalty-free right to use, reproduce, modify, adapt, publish, sell, assign, translate, transfer, sublicense, create derivative works, distribute, and display the information in any form, on any media, or with any technology, alone or in combination. You also agree that your information may be retained and used by us, including any ideas, concepts, or know-how contained therein, for any purpose. Furthermore, by sending us such information, you acknowledge and warrant that you own or have the right to all rights related to that information and that it does not contain or constitute computer viruses, commercial solicitations, chain letters, junk mail, or spam of any kind. You must not impersonate another person or entity, use false email addresses, or deceive Maison Matine in any way regarding the origin of the information submitted, and you agree to indemnify and hold Maison Matine harmless from any claims of rights from you or any third party related to such information.